Get in Touch With Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a site we cover? This page explains how to reach the Best Crypto Casinos team and what you can expect once you do.
How to Reach the Best Crypto Casinos Team
Email is the best way to contact us. We read every message that comes in and aim to reply within two working days. Send your message to [email protected].
A short summary of what your message is about helps us route it to the right person and get back to you faster — whether that's a general question, a correction, or something more specific about a bitcoin casino or crypto casino bonus you've come across.
What You Can Get in Touch About
- Questions about our reviews — If anything about how we assess crypto casinos, payout speed, or licensing is unclear, ask us directly.
- Corrections and accuracy checks — Bonus terms, licensing details, and supported coins at online crypto casinos change often. If you spot something that looks out of date, we want to know.
- Feedback on our coverage — If there's a topic, a payment method, or a type of crypto casino site you'd like us to look at, tell us.
- Site experience reports — If you've had a slow withdrawal, an unexpected KYC request at a site we list as no-KYC, or another issue worth flagging, let us know the details.
- Partnership or editorial enquiries — If you represent a crypto casino brand or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
- Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We can point you to support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time.
What Happens Once You've Sent a Message
A real member of our team reviews every message — there's no automated reply standing in for an actual response. We typically respond within two working days, though it can take a little longer if we're covering a busy period with new bitcoin casino sites or bonus updates to check.
If your message needs input from more than one person, such as a correction that touches on licensing details, it may take a bit longer to give you a proper answer rather than a rushed one.
Before You Write In: A Few Things Worth Knowing
We're an independent site that reviews and ranks crypto casinos for US players; we're not a casino operator, a payment processor, or a regulator, so we can't process withdrawals, resolve account disputes, or verify your identity on a third-party site. For those issues, contact the casino's own support team directly.
We also can't offer tax or legal advice. If you have questions about how gambling winnings or crypto gains are taxed, or about the legal status of offshore crypto casinos in your specific state, consult a qualified professional — our content is general information, not a substitute for that.
Our rankings, including for sites like our top-listed options, are based on published bonus terms, licensing information, supported cryptocurrencies, and payout policies as we can verify them; we don't accept payment for placement, and commercial relationships never decide where a site sits in our rankings. If you think a listing needs a second look, that's exactly the kind of message we want to receive.
A Note on Age and Responsible Play
Every crypto casino we cover is intended for adults only — 18+ or 21+ depending on the site and the applicable state minimum. Gambling involves real risk of loss, and playing with cryptocurrency adds the extra risk of price volatility on top of the usual game odds. Offshore sites, including those licensed in jurisdictions like Curaçao or Anjouan, generally don't offer the same player protections or self-exclusion tools as state-regulated operators, so if you're reaching out with a concern about your own play or someone else's, please mention it — we take that seriously and will point you towards proper support, including the National Problem Gambling Helpline at 1-800-GAMBLER.
If you're looking for a UK-facing resource in the meantime, our page on trusted non-GamStop casinos UK covers that market separately from our US-focused crypto casino content.
Thanks for taking the time to read this far. Whether it's a quick question or a detailed report, we're glad to hear from you and will get back to you as soon as we can.